Investigate
IT Probe: Uncover, Investigate, Secure
Your comprehensive incident response platform designed specifically for security professionals handling SME fraud and Business Email Compromise incidents.
The Growing Threat to Small Businesses
In today's interconnected business environment, Small and Medium-sized Enterprises (SMEs) have become prime targets for sophisticated cyber threats. Business Email Compromise (BEC) and payment fraud incidents are increasing at an alarming rate, with attackers specifically targeting organisations with limited security resources.
Without proper incident response capabilities, these attacks can lead to devastating financial losses, regulatory penalties, and irreparable damage to business relationships and reputation.
Introducing IT Probe
IT Probe is an all-in-one platform meticulously designed to empower security professionals, IT teams, and consultants supporting SMEs. Our solution streamlines the entire incident response lifecycle—from initial detection through investigation to final resolution—specifically optimised for fraud and BEC incidents.
Uncover
Rapidly identify suspicious activities with AI-powered analysis tools that automatically parse email headers, validate authentication protocols, and highlight red flags in communications.
Investigate
Collect, organise and analyse all case evidence through our centralised management system, building comprehensive chronological timelines of incidents.
Secure
Generate detailed risk assessments, implement structured remediation steps, and produce professional client-ready reports to prevent future compromises.
Centralised Case Management
IT Probe provides a robust foundation for managing every aspect of your incident response workflow. Our intuitive case management system ensures nothing falls through the cracks during critical investigations.
Streamlined Case Creation
Quickly initiate new investigation cases with intuitive forms that automatically assign unique case numbers and capture all critical incident details including type, dates, financial impact, and fraudulent accounts.
Comprehensive Relationship Mapping
Seamlessly link cases to specific client companies and identify affected staff members, providing a holistic view of each incident's scope and potential organisational impact.
Detailed Progress Tracking
Monitor investigation progress with clear status indicators (Open, Investigating, Analysis, Resolved, Closed) and priority levels (Low, Medium, High, Critical) to ensure appropriate resource allocation.
Advanced Email Analysis
AI-Powered Email Investigation
Business Email Compromise begins with deceptive communications. Our platform features sophisticated analysis tools designed to quickly identify suspicious elements in email communications.
  • Simply paste full email headers and watch as IT Probe automatically extracts and analyses key components
  • Instantly validate SPF, DKIM, and DMARC authentication results to identify spoofed messages
  • Receive automatic risk scoring based on identified anomalies and suspicious patterns
  • Conduct rapid reputation checks on suspicious IPs or domains through integrated threat intelligence
Evidence Collection & Management
Build a Comprehensive Case File
Thorough documentation is essential for effective incident response. IT Probe provides structured evidence management capabilities to ensure you capture every relevant detail throughout your investigation.
Diverse Evidence Types
Log and categorise various forms of evidence, including email content, bank details, IP logs, user reports, screenshots, and system logs, ensuring complete case documentation.
Secure File Storage
Securely upload and store files directly within the case record, maintaining critical evidence in a centralised and protected environment accessible only to authorised investigators.
Detailed Analysis Notes
Add thorough documentation for each evidence item, including analysis notes, identified risk indicators, and assigned severity levels to prioritise investigation efforts.
Staff Impact Tracking
Link specific evidence items directly to affected staff members, building a clear trail of impact and potential compromise throughout the organisation.
Dynamic Timeline Reconstruction
AI-Powered Chronological Analysis
Understanding the precise sequence of events is crucial for uncovering attack vectors and determining the full scope of a compromise. IT Probe's timeline reconstruction capabilities provide clarity and insight into complex incidents.
Comprehensive Event Tracking
Log all relevant events related to an incident, from initial compromise to remediation steps, creating a clear chronological narrative that reveals the complete attack lifecycle.
Intelligent Pattern Recognition
Leverage advanced AI algorithms to analyse your timeline data, automatically identifying attack patterns, critical time windows, suspicious activity gaps, and key escalation points.
Risk Assessment & Reporting
Transform your investigation findings into actionable intelligence and professional documentation. IT Probe provides comprehensive assessment and reporting capabilities to deliver maximum value to your clients.
  • Follow a guided investigation playbook based on BEC best practices to ensure methodical and complete case handling
  • Generate AI-powered assessments identifying root causes, compromise points, and business impact
  • Assign granular risk scores (0-100) to quantify incident severity and prioritise response
  • Automatically compile findings into client-ready, professional investigation reports
Client & Staff Management
Centralised Relationship Management
Effective incident response requires clear understanding of your clients' organisational structure and key personnel. IT Probe provides comprehensive relationship management capabilities to streamline your investigation workflow.
Client Company Profiles
Maintain detailed records of all client organisations, including contact details, industry classification, and overall security risk profile for contextualised incident handling.
Staff Member Database
Create comprehensive staff records for each client, tracking roles, departments, and security status (active, compromised, under monitoring) to identify patterns of targeting.
Efficient Bulk Onboarding
Save time and ensure accuracy by uploading staff information in bulk via CSV import, enabling rapid client setup and immediate investigation capabilities.
How IT Probe Transforms Your Incident Response
Streamlined Workflow
Move efficiently through investigations with intuitive forms and clear progression stages, reducing response time and administrative burden by up to 65%.
AI-Powered Insights
Leverage advanced analytics for rapid threat identification and pattern recognition, uncovering hidden connections that might be missed through manual analysis.
Faster Resolution
Accelerate investigations by centralising information, automating analysis tasks, and providing structured guidance, reducing case resolution time by an average of 47%.
Essential for Compliance & Legal Protection
Beyond Incident Resolution
IT Probe provides crucial documentation capabilities that extend beyond immediate incident response, protecting both your practice and your clients in several critical ways:
  • Maintain forensically sound evidence chains with immutable activity logs and secure evidence storage
  • Generate detailed documentation required for cyber insurance claims and regulatory reporting
  • Provide court-admissible evidence trails if legal action becomes necessary against perpetrators
  • Demonstrate due diligence and professional standard of care in all client engagements
Real-World Success Stories
"IT Probe transformed our incident response capabilities. When a client suffered a sophisticated BEC attack resulting in a £75,000 fraudulent transfer attempt, we were able to reconstruct the entire attack chain within hours, identify the compromise vector, and work with law enforcement to freeze the funds before they left the receiving account."
— Jonathan Merrith, Lead Security Consultant, CyberGuard Solutions
"The timeline reconstruction and email analysis features have been game-changers for our practice. We've reduced investigation time by nearly 40% while simultaneously improving the quality and thoroughness of our findings. The professional reports generate exactly what our clients and their insurers need."
— Sarah Williams, Director of Incident Response, Fortify Security
Deployment Options to Suit Your Practice
Cloud-Hosted SaaS
Get started immediately with our fully-managed cloud solution. Benefit from automatic updates, scalable resources, and access from anywhere with enterprise-grade security and UK data residency compliance.
  • No infrastructure management required
  • 99.9% uptime guarantee
  • ISO 27001 certified data centres
On-Premises Deployment
Install IT Probe within your own secure environment for complete data control and integration with existing security infrastructure. Ideal for practices with strict data sovereignty requirements.
  • Full control over your environment
  • Air-gapped option available
  • Compatible with major virtualisation platforms
Hybrid Solution
Combine the flexibility of cloud access with the security of on-premises data storage. Our hybrid deployment maintains sensitive case data locally while enabling remote access for your distributed team.
  • Best of both approaches
  • Seamless synchronisation
  • Flexible configuration options
Get Started with IT Probe Today
Equip your security practice with the advanced tools needed to effectively combat the rising tide of Business Email Compromise and fraud targeting SMEs. IT Probe provides the structure, automation, and insight that transforms your incident response capabilities.
47%
Faster Resolution
Average reduction in case resolution time compared to manual investigation methods.
65%
Administrative Reduction
Less time spent on documentation and case management tasks.
89%
Client Satisfaction
Of clients report higher confidence in security teams using IT Probe for incident management.